Customer Reviews for Environmental Heating & Cooling in Smithville, ON
Real Google reviews from homeowners, copied word for word.
Every quote on this page comes from a Google review of Environmental Heating & Cooling, copied word for word, spelling included. We chose them to show the jobs we do most: heat pumps, furnaces, air conditioners, water heaters and maintenance visits. Not every review we’ve had is five stars. You can read all of them, including the few lower ones, on our Google profile.
Heat Pump Reviews
A heat pump is a bigger decision than a like-for-like furnace swap. These customers talk about the whole process, from the first visit to how the system runs afterwards.
“It was good to find a company which understood heat pumps and their lesser environmental impact. Installation was efficient and the workers were friendly and cleaned up perfectly.”
“We had a Mitsubishi Zuba central heat pump system installed by Environmental in May 2023. It replaced a 20 year old geothermal heat pump that had started leaking. We could not be happier with the Mitsubishi. Our electricity bills have been consistently lower than they were with the geothermal system.”
“…never applied pressure during the process. He’s knowledgeable and very patient. I first contacted Environmental in Oct 2023 and didn’t finalize until Mar 2024.”
“…they stood by me and were so knowledgeable about what it could be, even though it was outside of their specific scope of practice: they put me in touch with an electrician they knew could advise on this sort of issue… It was then I knew I had the right people for my new heat pump.”
“We highly recommend the people who provided us with our heat pump solution. And love our Mitsubishi system! It’s quiet and efficient. The constant air temp is wonderful.”
Furnace Reviews
Furnace reviews cover repairs, second opinions and full replacements. In the first one, we told the owner to keep the furnace.
“…I called Environmental Heating & Cooling for second opinion. It was the best call in my life. …did a very thorough check on my furnace and could not find anything wrong with it. No gas/ CO leak, no damage due to wear and tear, my 14 year old furnace is good to go for the next 5 years.”
“…it was found that my heat exchanger was cracked in 3 places, and the furnace had to be locked out. I was even shown the cracks on their endoscopic cameras.”
“Gave a thorough explanation of the issue and estimate before proceeding with fixing the issue. After he was completed he did a further check of the furnace to ensure everything was running smoothly and stated potential future issues.”
“I had Environmental Heating and Cooling replace my furnace and ac when the old one quit all of a sudden. …never once did I feel pushed into anything. And the guys who did the installation did a nice, neat job and cleaned up well after themselves.”
Air Conditioning Reviews
These range from a repair another company couldn’t fix to a new furnace and air conditioner installed together.
“We had been dealing with air conditioning issues for the past two years. Another technician came out a couple of years ago and attempted a repair, but it didn’t solve the problem. We ended up suffering through two hot summers with unbearable heat upstairs. … Thank you for finally getting our AC working properly!”
“He listened to my concerns about my A/C problem and gave me a few helpful suggestions to troubleshoot the problem, which were helpful. … The tech. fixed a wiring problem on the unit and performed numerous other tests to determine the reliability of my system, all very professional.”
“They did not interfere with regular daily house activities and were very nice and respectful when interacting with us. Our house feels cooler already!”
“The installation of my new furnace and AC units went smooth and the guys were very polite and knowledgeable.”
“If you’re debating between YouTube and Environmental Heating & Cooling, save yourself the time and call the professionals first. Your spouse will thank you, your house will be cool, and your YouTube search history will be a lot less embarrassing.”
Water Heater Reviews
Tank and tankless water heaters, repaired and replaced.
“He didn’t just do a quick fix and leave he actually took things apart, cleaned everything, and really looked into what caused the problem. … He took a bunch of photos to show us what was going on and explained everything in a way that actually made sense. I learned more about how hot water heaters work in that visit than I ever thought I would.”
“Environmental Heating replaced my old tankless water heater with a new NAVIEN tankless water heater. I’m very happy with the installation. Looks good and works very well. The installation team vacuumed up when completed.”
“They not only did a great install but they moved old and messy looking lines and left a smaller streamlined footprint on both the furnace and tankless water heater. I was kept informed of every step and always given plenty of lead time if water, gas or electricity needed to be shut off.”
“We recently had our hot water heater replaced, and the pricing was very competitive. The team was extremely responsive and accommodating throughout the process, making everything seamless.”
Maintenance Visit Reviews
On a maintenance visit we clean and inspect the furnace or air conditioner, then answer your questions. Here’s how customers describe it.
“They recently completed the annual maintenance on our heating and cooling system, and I was thoroughly impressed with their professionalism, punctuality, and attention to detail. … He conducted a thorough inspection and cleaning, ensured the system was operating efficiently, and answered all my questions clearly.”
“I just had maintenance done to my furnace and it was very thorough. All questions answered, it really couldn’t have gone any better.”
“The company installed my new furnace and air conditioner about 5 years ago. They keep in touch. They came for the maintenance this year and the repair man was very nice and did an excellent job.”
→ About the Greener Homes Club maintenance plan
How We Work, in Our Customers’ Words
We say we don’t push people into equipment they don’t need. These customers say it for us, along with what they noticed about the quote and the cleanup.
“After a thorough review of regional HVAC vendors (all left us unimpressed), we expanded our search and found Mike’s team. His assessments and quotes were customer-focused, unlike the rest, just trying to sell us package ‘A’.”
“They explained every step, exactly what was wrong and what needed to be done. They also tried to save me as much money as possible. … In a time when hvac scams are rampant its awesome to find someone whose reputation is so important to them.”
“…was very transparent about costs from the beginning. Never a bad experience with Environmental Heating and Cooling”
“They wore protection booties and kept everything clean as they worked. They even rolled out a protective runway carpet to protect the floor. When they were finished, they made sure to clean up any mess.”
“10 out of 10! I highly recommend Environmental Heating & Cooling—they’re friendly, thorough, punctual and best of all, honest.”
“The company’s owners also run a small animal rescue and sanctuary, which I love as well.”
Read Every Review
- Google: rated 5.0. Read the reviews on Google
- TrustedPros: 5 out of 5. Read the reviews on TrustedPros
- HomeStars: 5 out of 5. Read the reviews on HomeStars
- Facebook: 100% recommended. Read the reviews on Facebook
Our Latest Reviews
Had Work Done by Us?
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